Cancellation & Return Policy
Client’s satisfaction is our PREROGATIVE.
Dreamonwalls.in believes in helping its customers as far as possible, and the cancellation policy has been framed accordingly.
Cancellation by Client:
If unfortunately you have to cancel an order, please do so within 24 hours of placing the order.
For outright cancellations by you:
- If you cancel your order before it has been processed for preparation, we will refund the entire amount. No cancellation after that will be possible as each product is specially prepared for you only.
If the cancellation is done after the product has shipped:
-If you received the product, it will be eligible for replacement, only in cases where there are defects found with the product.
Cancellation by Dream On Walls:
Refunds will be made in the same form that the payment is received within 10 working days from the date of cancellation of order.
Returns & Exchanges
DREAM ON WALLS unconditionally guarantees all decorative wall sticker and decal products manufactured and sold at our online store to be free from defects of workmanship. We strive to send products in best possible conditions.
However, if you think, the product you have received is not in order i.e. packaging damaged or wrong product; please call us at (+91) 98734-08026 or write to us at email@example.com with details of the order and your info.
You must return the product within 10 days of its receipt to the address as provided on email or phone. The refund will be made if the product has not been used or tampered with. The refund will be made within 7 days of the receipt of the product by Dream On Walls.
Please note the following limitations: